Privacy Policy

Last updated: July 3, 2026 · Data controller: Krishana Polymers, Hapur, Uttar Pradesh, India

1. Scope

This Privacy Policy applies to visitors and B2B customers who interact with our website, inquiry forms, WhatsApp business channels, email correspondence, and factory visit scheduling related to Richoosoft, OOSOFT, and Krishana Polymers.

We are a business-to-business footwear manufacturer. We do not operate a consumer e-commerce store for single-pair retail purchases on this website.

2. Information we collect

We may collect the following categories of information when you contact us or submit forms:

• Identity & contact: name, job title, company name, email address, phone/WhatsApp number, country, and city.
• Business inquiry: product interests, SKU/article numbers, order quantities, size ratios, target pricing, delivery destination, and messages you provide.
• Technical data: IP address, browser type, device information, and pages visited — collected automatically through standard server logs and, where enabled, analytics tools.
• Newsletter: business email address if you subscribe to industry updates.

We do not intentionally collect sensitive personal data (such as health or financial account details) through public website forms. Payment arrangements for B2B orders are handled separately under agreed commercial terms.

3. How we use information

We use collected information to:

• Respond to bulk order, OEM, export, and general B2B inquiries.
• Prepare quotations, proforma invoices, and production planning documents.
• Coordinate factory visits, audits, and sample development.
• Send operational updates related to your active orders or agreed communications.
• Improve website content, FAQ resources, and user experience.
• Comply with applicable laws, tax, and export documentation requirements.

We do not sell your personal or business contact data to third-party marketing lists.

4. Legal basis for processing

Depending on your jurisdiction, we process data based on:

• Contractual necessity — to evaluate and fulfil B2B supply discussions and orders.
• Legitimate interests — to operate and secure our website, prevent fraud, and grow our export business responsibly.
• Consent — where required for optional newsletter subscriptions or non-essential cookies.
• Legal obligation — where record-keeping is required for tax, customs, or regulatory purposes.

5. Sharing & service providers

We may share limited information with:

• Logistics partners and freight forwarders (for dispatch coordination).
• Hosting and email service providers operating under confidentiality obligations.
• Professional advisers (legal, accounting) when necessary.
• Government or customs authorities when required by law.

International buyers: data may be processed in India and, where you communicate from abroad, accessed from your country for business correspondence purposes.

6. Data retention

Inquiry and order-related records are retained for as long as needed to manage the business relationship and meet legal, tax, and export record requirements — typically up to seven (7) years for commercial documentation unless a longer period is mandated by law.

Marketing newsletter data is retained until you unsubscribe or request deletion.

7. Security measures

We implement reasonable administrative and technical safeguards including access controls, HTTPS where supported by hosting, and limited staff access to inquiry databases. No method of transmission over the internet is 100% secure; please avoid sending confidential payment credentials via unsecured channels.

8. Cookies & analytics

Our website may use essential cookies for session security and form functionality. Optional analytics cookies, if enabled, help us understand aggregate traffic patterns. You can control cookies through your browser settings.

9. Your rights

Depending on applicable law, you may request access, correction, deletion, or restriction of your personal data, or object to certain processing. To exercise these rights, contact us using the details below. We may need to verify your identity before responding.

10. Contact us

For privacy questions or data requests, contact:

Krishana Polymers
Email: info@richoosoft.com
Subject line: Privacy Request — [Your Company Name]

See also our Terms & Conditions and Disclaimer.